Are Traditional EHRs Still Good for Healthcare?

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By Sandra Johnson, SVP of Client Services, CliniComp June 2024 – The struggle is real for health systems in the U.S. They need their electronic health record (EHR), a foundational element in the IT ecosystem, yet costs have become oppressive. Digital and IT budgets increased by an average of 18.3% from 2019 to 2023, based… Read more »

One of the Surest Ways to Get Your Career Off Track

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By Jim Gibson, President, Gibson Consultants May 2024 – “He did WHAT??” I’m amazed every time I hear it. Fortunately, it’s not often, but it always hits me as though I’ve never heard it before. The next thought that rushes through my mind is, “What a mistake.” If you’ve ever accepted a counteroffer, chances are… Read more »

I Wasn’t Sure We Could Pull This Off

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By Ken Yale, Senior Advisor, Health Strategy, Technology and Innovation, Department of Defense, (former CEO, TRICARE Health Plan) April 2024 – It was a sunny California morning, returning home from dropping the kids off at school, when I got the call, “your security background check cleared, and drug test results are in, you’re good to… Read more »

Innovating Senior Healthcare: The Power of PACE

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By Amy Shin, Chief Mission Officer, WelbeHealth March 2024 – The healthcare landscape is rapidly evolving, demanding proactive and innovative solutions to address the complex needs of our aging population. Among these solutions is the Program of All-Inclusive Care for the Elderly (PACE), a truly comprehensive care model for frail seniors that would deter the… Read more »

Work-Life Balance – Is it possible?

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By Carol Pandza, former SVP & CHRO, AmeriHealth Caritas January 2024 – When I started working, cell phones, computers, and other “smart” portable devices didn’t exist.  There was no email, no texting.  The typical office worker had a set schedule, five days a week, 8 hours a day.  It wasn’t uncommon for even C-suite executives… Read more »

“But We’ve Always Done it That Way”

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By Kathy McGrath, President, KR Consulting Corp. November 2023 – Benjamin Franklin has often been attributed as saying, “When you are finished changing, you’re finished.“ Never has that been truer than the past few years in the healthcare industry. Contributing factors include changing CMS regulations, the advancement of AI, increased adoption of telehealth modalities, ongoing… Read more »

Authentically Human: Enduring Skill Sets in the Era of Advanced Technology

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By Todd Fisher, Chairman and Founder, Intraprise October 2023 – In his Law of Accelerating Returns[1] Kurzweil suggests that the rate of technological progress – notably AI – is increasing and accelerating exponentially. Think about it this way: by the time my three-year-old granddaughter turns 13, she will experience a year’s worth of progress in… Read more »

Don’t Call Us, We’ll Call You: Charging Patients for Reaching Out Sends a Bad Message

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By Kimball Wilkins, VP of Digital Experience, Blue Shield of California September 2023 – During the pandemic, the message volume on patient portals rose by an estimated 157%.[1] For overstretched physicians, the increase is contributing to burnout. As the chair of one university medical system put it, “[W]e turned on 24/7/365 access for patients (who… Read more »